SharePoint

SharePoint Access Request e-mails are not delivered, but alerts work

Problem Summary I recently worked on a few cases where SharePoint “Access Request” e-mails are not delivered, but “Alert” e-mails work. Since Alert e-mail are working, we know that outgoing e-mail is configured properly. However, when users request access to a new site, the access request email would never make it to the site admin […]

Summary I have seen this very obscure SharePoint issue a few times and almost impossible to identity and resolve without extensive debugging. So, I just wanted to get this blog out there to help the next SharePoint Admin that may experience this situation with a quick resolution. Symptom: While trying to access the site http://sharepoint […]

Summary It’s a best practice to test the compatibility of a migrated content database against the new target Farm before attaching the database and allowing users to access the migrated sites. This compatibly test is achieved by running Test-SPContentDatabase. Sounds too easy, right? Well, I recently worked on a case where “Test-SPContentDatabase” was reporting missing […]

SharePoint / How is mail deleted from the “DROP” Folder?

Summary I recently worked on a case that involved slow incoming mail destined to SharePoint libraries. We found the problem was caused by a buildup of mail in the “drop” folders across multiple servers. Looking closer at the issue, we found that most of the messages were intended for aliases that no longer existed. Example: […]

Is SMTP Auth Really Working?

Summary Now that SharePoint 2019 supports SMTP authentication you have the option to relay e-mail from SharePoint to any SMTP server that supports SMTP authentication. However, if you are using a port that falls back to anonymous, how do you if it’s authenticating and not just falling back to anonymous? Let’s look at the traffic […]