Mike Lee
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Problem Summary Your company decided to use Exchange Online for e-mail, but leave the SharePoint Servers on-prem. After doing this you may have noticed that Exchange Online will not be able to deliver e-mail to the Drop folder, were SharePoint processes email for delivery. At this point the incoming e-mail feature in SharePoint is totally […]
Mike Lee
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Problem Summary I recently worked on a few cases where SharePoint “Access Request” e-mails are not delivered, but “Alert” e-mails work. Since Alert e-mail are working, we know that outgoing e-mail is configured properly. However, when users request access to a new site, the access request email would never make it to the site admin […]
Mike Lee
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Problem I recently worked on an issue where lists in SharePoint were enabled for incoming e-mail and created in Active Directory / Exchange using the “Directory Management Service. These new lists should be created as e-mail enabled contacts with an external e-mail target address in Exchange. However, after setting an e-mail address on a SharePoint […]
Mike Lee
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Summary I recently worked on a case that involved slow incoming mail destined to SharePoint libraries. We found the problem was caused by a buildup of mail in the “drop” folders across multiple servers. Looking closer at the issue, we found that most of the messages were intended for aliases that no longer existed. Example: […]